Plauqe mounting issue My plaque mount has mounting issues. I will send a photo of the crease.
KeenART:
This was not due to a our error. This poster had very bad water or moisture damage to the it. So where the image has been damp or wet the paper shrinks and will not lay flat (you can notice this by rubbing your hand over the poster and it does not lay flat. Therefore when we laminate and drymount the print to the MDF wood the area where the poster has been moisture damaged will crease. Unfortunately we get a lot of these damaged prints sent to us every week as it is a cheap way to have it protected. I hope this helps. If you have any further questions on this please give us a call or reply email.
Trini, | couldn't be happier They did everything I could have asked for. They spent the time to help me figure out which photo\'s had enough resolution to print on the large size I wanted and which photos would work for which sizes. They were honest with me if they thought a picture would not look good. My canvas were at my door in one, in 6 business days. They were packaged very well to ensure there was no damage. I couldn\'t be happier with my experience and the product they produced. I would use them again without a doubt and would recommend them for anyone wanting to get a canvas print.
Katie, Edmonton | I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | look great it did make it here thanks so much for your quick response! and they look great
Jenna, |